FAQs

FAQs2024-05-16T14:59:41+00:00
What are the rules on pets and smoking?2024-05-16T14:48:54+00:00

No you cannot bring any pets on the property.  Smoking is only permitted on the verandas with the doors closed.

What are your Tourist Numbers?2024-05-30T11:15:40+00:00

Pyla tourist number is 0006351.  Oroklini tourist number is 0006357.

King Size bed?2024-05-16T15:02:49+00:00

The master bedroom has a UK king-size bed, which differs from the king-size beds in the USA and Australia. The size is 153cm x 198cm.

What type of plugs do we need to use in Cyprus?2024-05-16T15:01:41+00:00

For Cyprus, the associated plug type is G, which is the plug that 3 rectangular pins in a triangular pattern.

Who is eligible to rent the apartment?2025-01-21T15:14:20+00:00

We rent the apartment to families, couples and friends. The Lead Booker must be 25 years of age or above.  We do not rent to all male or all female groups and there are strictly no parties or gatherings.

Damage Deposit2021-05-09T19:27:08+00:00

If paying in GBP the damage deposit is £100 which is refundable within 7 days on your return. If paying in Euros, the refundable damage deposit is €125 and this is collected upon arrival and a receipt is given. This is refunded upon departure assuming there have been no damages.

Car Hire2024-05-16T14:45:05+00:00

Although we do not deal directly with car hire, we can advise.

Some guests may like to book car hire directly with their airline.

There are car hires at the airport.

We can send you links to car hire companies for you to compare – although we do not deal with them directly.

Is the apartment suitable for children?2024-05-16T14:45:52+00:00

Most definitely. We have children’s games, buckets and spades for the beach, inflatables for the pool, movies and a Playstation 2 with games and controllers.

What TV channels are there?2019-12-28T20:33:44+00:00

There are several channels including movies, news, documentaries, UK channels, food channels, kids tv and the list goes on. There are also several languages. The channels are via the internet.

There is also a DVD in the apartment with several movies.

Are mobiles usable and can they use data roaming?2024-05-16T14:47:01+00:00

You must always check with your network provider, you can purchase roaming packages.

Is there Wi-Fi in the apartment?2024-05-16T14:46:32+00:00

Yes there is Fibre Optic Wi-Fi in the apartment.  The code will be in the apartment upon arrival.

Do we have to pay extra for electricity and water?2024-05-16T14:48:20+00:00

During June-September, we will take an electric meter reading upon arrival and a reading upon departure. We give our guests 200 units of electricity free of charge per week, which is double what should be used in a normal week. If guests go over this amount, we charge 60c per unit. This will be explained to all guests upon arrival and they will also be shown where the meter is so they can check it themselves if needed. Unfortunately, we have to take this course of action because some guests do not use the A/C units with care and they will leave doors and windows open with the A/C units on which is not acceptable. We do not make any charges for the water.

Is there a high chair or cot?2019-12-28T20:31:54+00:00

We supply a babies travel cot and a high chair in the apartment free of charge.

Is there a welcome pack upon arrival?2019-12-28T20:31:33+00:00

We supply a complimentary welcome pack on arrival or tea, coffee, sugar, milk, water.

Do I need to bring any linen, towels, hairdryer or iron?2019-12-28T20:31:19+00:00

Each guest will receive their own bale of towels including beach towel which will be at the foot of their bed. We also include a hairdryer in the apartment and hair straighteners. We also have an iron and ironing board in the kitchen. We supply all linen as standard.

Which airport is the closest to the apartments?2019-12-28T20:04:40+00:00

Larnaca Airport.

Do you provide a shuttle/taxi from the airport to the apartment?2024-05-16T14:49:50+00:00

We can arrange for a taxi to take you to the apartment which is chargeable. From Larnaca airport, the charge is €30 – €60 depending on how many passengers and luggage.

Will someone meet me at the apartment?2019-12-28T20:30:18+00:00

Our agent will meet you at the apartment to hand over the keys. Give you a tour of the apartment and answer any questions you may have. All this information will be given to you at the same time as you receive the address and directions.

When do I receive the Address & Directions?2024-05-16T14:54:50+00:00

You will receive the Address & Directions a few days before your departure.

Checking in and checking out times?2019-12-28T20:29:51+00:00

Checking into the apartment is from 4pm and checking out of the apartment is at 11am. Anything outside of these hours may be charged as extra because we may need to book the rest of the day from the calendar until your departure. Please let us know at the time of booking if you need a late checkout.

When does the balance need to be paid?2019-12-28T20:29:38+00:00

If booking directly with the owner you will need to pay the balance 12 weeks prior to your holiday.

What currency do you accept?2020-01-04T17:34:19+00:00

We accept GBP or Euros.

We need more than 1 apartment on the complex, can you advise?2019-12-28T20:29:01+00:00

Yes, we have contacts with other owners on the complex and can enquire for more than 1 apartment.

How do I book?2019-12-28T20:28:47+00:00

Contact us directly via e-mail info@holidaylarnaca.com to check we have availability. Once confirmed you will need to complete the online booking form.

Minimum/Maximum nights stay?2019-12-28T20:28:20+00:00

Guests have a minimum stay of 4 nights. If they only need to stay for 2 or 3 nights, they will be charged for 4.

Guests can stay for as long as they would like as long as it has been pre-arranged.

Can someone help me choose the right apartment for us?2020-01-04T17:31:53+00:00

We can help you choose which apartment best suits your needs. This all depends on who is in your group, what you like to do on holiday, if you like to be local, if there are children in your group and other factors. We will give you a very honest opinion of what we feel is your best option and you can decide from that point. We get asked this question frequently and we are confident we can recommend and suggest the right apartment / location for our guests because we listen to your needs and have great local knowledge.

Do I need insurance?2024-05-16T14:55:37+00:00

We strongly recommend that our guests purchase insurance to cover flight cancellations, delays and medical reasons. Without insurance, we cannot be held responsible for providing refunds.

Which Airlines travel to Cyprus?2019-12-28T20:26:54+00:00
  • Aeroflot
  • Agean Airlines
  • Air Baltic
  • Air France
  • Air Malta
  • Air Moldova
  • Air Serbia
  • Alitalia
  • Alrosa Mirny Air
  • American Airlines
  • Arkia Israeli Airlines
  • Armenia Air
  • ASL Airlines
  • Austrian Airlines
  • Azur Air
  • Belavia
  • BH Air
  • Blue Air
  • Bravo Airways
  • British Airways
  • Brussels Airlines
  • Bulgaria Air
  • Condor Flugdienst
  • Corendon Airlines
  • Croatia Airlines
  • Cyprus Airways
  • Danish Air
  • Delta Airlines
  • Easy Jet
  • Edelweiss Airlines
  • Egypt Air
  • ELLAL
  • Ellinair
  • Emirates
  • Enter Air
  • Etihad
  • Ethiopian Airlines
  • EuroWings
  • Germania
  • Globus
  • Gulf Air
  • Helvetic Air
  • Ikar/Pegas Fly
  • Israeli Airlines
  • Israel Airlines
  • Jet2.com
  • Jet time
  • KLM
  • Kuwait Airways
  • LaudaMotion
  • LOT – Polish Airlines
  • Lufthansa
  • MEA
  • Mehan Air
  • Middle East
  • Neos air
  • Norwegian
  • Norwind
  • Olympic
  • Probeda
  • Qatar
  • Qeshm Airline
  • Quantas
  • Rossiya Airlines
  • Royal Jordanian
  • Ryanair (Paphos)
  • Scandanavian Airlines
  • Siberia Airlines
  • Skyup
  • Smartlynk Airlines
  • Smartwings
  • Sunclass Airlines
  • Swift Air
  • Swiss International Airlines
  • Tarom
  • Titan Airways
  • Transavia Airlines
  • TUI Airways
  • TUS Air
  • UIA
  • Ukraine International Airlines
  • United Airlines
  • Ural Airlines
  • Vueling Airlines
  • Wider Airlines
  • Windrose
  • Wizz Air
  • Yamal Airways
  • YanAir
Can I travel to Paphos Airport?2019-12-28T20:05:09+00:00

Yes you can, but Paphos Airport is 140km which takes about 1 and a half hours travelling time by car.

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